PRIVACY POLICY

Algona Chiropractic Clinic
Effective Date: October 31, 2026

Algona Chiropractic Clinic ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website, online communications, and text messaging services.

This Privacy Policy explains what information we collect, how it is used, how it is protected, and your choices regarding communications from Algona Chiropractic Clinic.

By using our website or communicating with us electronically, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Algona Chiropractic Clinic does not actively collect, sell, rent, or maintain personal information through our website for marketing, advertising, or data-mining purposes.

The information we may receive is limited to information voluntarily provided to us through website communications, including:

Messages, questions, or inquiries submitted through our website.
Information voluntarily shared through website chat or messaging features.
Contact information you choose to provide when requesting a response from our office.
Information voluntarily provided when requesting an appointment or other assistance.

If you choose to communicate with us through our website, we may retain the information and conversation history necessary to respond to your inquiry, provide customer service, and maintain appropriate business records.

Please do not submit sensitive medical information, Social Security numbers, payment card information, or other highly confidential information through general website chat or unsecured communication forms.

2. AUTOMATICALLY COLLECTED INFORMATION

Our website hosting provider and technology services may automatically collect limited technical information necessary to operate, secure, and maintain the website.

This information may include:

Internet Protocol (IP) address.
Browser type and device information.
Website access dates and times.
Basic website usage and diagnostic information.
Cookies or similar technologies, if enabled by our website provider.

This information is generally used for website functionality, security, troubleshooting, and performance.

Algona Chiropractic Clinic does not intentionally use website tracking information to build advertising profiles or sell visitor information.

The collection and storage of technical information may be subject to the privacy practices of our website hosting provider and other technology vendors.

3. HOW WE USE INFORMATION

Information voluntarily submitted through our website may be used to:

Respond to questions and inquiries.
Communicate with individuals requesting information about our services.
Respond to website chat messages.
Assist with appointment-related questions.
Provide customer service.
Maintain necessary business and communication records.
Protect the security and functionality of our website.

We do not sell, rent, or trade personal information collected through our website.

We do not use website inquiries or chat conversations to create or sell marketing lists.

4. THIRD-PARTY SERVICES AND ONLINE APPOINTMENT BOOKING

Our website may contain links to third-party websites, applications, or services, including our online appointment booking platform.

For example, online appointment scheduling is available through Jane App:

https://algonachiropracticclinic.janeapp.com/

When you access a third-party website or service, your information may be collected and processed according to that provider's own privacy policy and terms of service.

Algona Chiropractic Clinic does not control the privacy, security, data retention, or information collection practices of independent third-party platforms.

We encourage visitors to review the privacy policies of third-party services before submitting personal or health-related information.

5. TEXT MESSAGING AND SMS PRIVACY

If you voluntarily provide your mobile telephone number and consent to receive text messages from Algona Chiropractic Clinic, we may use your number to communicate with you regarding:

Appointment confirmations.
Appointment reminders.
Appointment scheduling, changes, and cancellations.
Responses to questions or requests.
Customer care and office communications.
Other service-related communications for which you have provided appropriate consent.

Your consent to receive text messages is not a condition of receiving chiropractic services or purchasing services from our clinic.

We do not sell, rent, or share your mobile telephone number or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Mobile information and text messaging opt-in data will not be shared with third parties for marketing purposes. Information may be shared with service providers that assist us in delivering text messages and operating our communication systems, solely as necessary to provide those services and subject to appropriate confidentiality and data protection obligations.

You may opt out of text messaging at any time by replying STOP.

For assistance, reply HELP or contact our office at 515-295-9414.

Message and data rates may apply depending on your mobile carrier and wireless plan.

6. SMS TEXT MESSAGING TERMS AND CONDITIONS

By opting in to receive SMS communications from Algona Chiropractic Clinic, you agree to the following terms:

Consent to Receive Messages

If you consent to receive SMS messages from Algona Chiropractic Clinic, you agree to receive text messages from us, including appointment reminders, appointment confirmations, scheduling updates, responses to inquiries, customer care communications, and other service-related messages.

Your consent to receive SMS messages is voluntary and is not required as a condition of purchasing services or receiving care.

Message Frequency

Messaging frequency may vary depending on your appointments, requests, and interactions with our office.

Message and Data Rates

Standard message and data rates may apply. Your mobile carrier may charge fees for incoming and outgoing text messages according to your wireless plan.

Opting Out

You may cancel SMS communications at any time by replying:

STOP

After you send STOP, you will receive a confirmation message acknowledging your request. You will no longer receive SMS messages from us unless you independently provide new consent.

Getting Help

For assistance with our text messaging program, reply:

HELP

You may also contact Algona Chiropractic Clinic directly at 515-295-9414.

Supported Carriers

Wireless carriers are not responsible for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and network availability.

Privacy

Your mobile number and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Please review this Privacy Policy for additional information about how your information is handled.

Changes to SMS Terms

Algona Chiropractic Clinic reserves the right to modify or discontinue its messaging program or update these terms at any time. Updated terms will be posted on our website.

SMS Consent Disclosure

If you consent to receive SMS from Algona Chiropractic Clinic, you agree to receive appointment reminders, appointment confirmations, scheduling updates, customer care communications, and responses to inquiries from us. Reply STOP to unsubscribe; Reply HELP for help; Msg & Data rates may apply; Messaging frequency may vary. Visit [INSERT PRIVACY POLICY URL] to see our Privacy Policy and Terms and Conditions.

7. PROTECTION OF PERSONAL INFORMATION

We take reasonable administrative, technical, and organizational measures to protect information voluntarily provided to us through our website and communication services.

However, no website, electronic communication system, or method of transmitting information over the internet can be guaranteed to be completely secure.

We cannot guarantee the absolute security of information transmitted electronically.

8. INFORMATION RETENTION

We retain website inquiries, chat conversations, and other voluntarily submitted information only as reasonably necessary for responding to requests, maintaining business records, fulfilling legal obligations, resolving disputes, and operating our services.

Information held by third-party website hosts, messaging providers, and other service providers may be retained according to their own data retention policies.

9. HEALTH INFORMATION AND HIPAA

Algona Chiropractic Clinic recognizes the importance of protecting the privacy and confidentiality of patient health information.

When information qualifies as Protected Health Information (PHI), we handle that information in accordance with applicable federal and state privacy and security requirements, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Information submitted through general website chat, email, or other electronic communications may not be transmitted through a secure patient communication system.

Please avoid submitting detailed medical histories, diagnoses, treatment information, or other sensitive health information through general website messaging features.

Our separate Notice of Privacy Practices explains how protected patient health information may be used and disclosed and describes your rights under HIPAA.

This website Privacy Policy does not replace our Notice of Privacy Practices.

10. YOUR PRIVACY RIGHTS

You may contact Algona Chiropractic Clinic to:

Request information about personal information you have voluntarily submitted through our website.
Request access to applicable information.
Request correction of inaccurate contact information.
Request deletion of website inquiry or chat information where legally permissible.
Withdraw consent to receive SMS communications.
Ask questions about our privacy practices.

Certain information may need to be retained to comply with legal, regulatory, recordkeeping, or other applicable obligations.

If you wish to exercise an applicable privacy right, please contact our office using the information below.

11. CHILDREN'S PRIVACY

Our website is intended for general audiences and is not designed to knowingly collect personal information directly from children under the age of 13 without appropriate parental involvement.

Parents or legal guardians should submit inquiries on behalf of their children when appropriate.

12. EXTERNAL LINKS

Our website may contain links to other websites, including social media platforms, online appointment scheduling services, and third-party resources.

We are not responsible for the content, security, or privacy practices of websites operated by other organizations.

Visitors should review the applicable privacy policies of those websites before submitting information.

13. CHANGES TO THIS PRIVACY POLICY

Algona Chiropractic Clinic may update this Privacy Policy periodically to reflect changes in our business practices, technology, communication services, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date.

Continued use of our website following the posting of an updated policy constitutes acknowledgment of the updated policy.